Warranty Information

 

At Herkules we take great pride in the construction of our American-made products, and we stand behind their reliability. Our limited liability warranty coverage includes:

Paint Gun Washers: We warrant all Paint Gun Washers for a period of one year. Paint Gun Washer pumps have a separate warranty; the 338 pump, used in most Herkules washers, is protected for a period of three years from the date of purchase. All other pumps, including rinse pumps, are warranted for one year.

Carts & Stands:  This equipment is warranted for one year from the date of purchase against defective workmanship and materials.

Crushers:  The pneumatic bellows (used in the AFC2 and OFC4) are warranted for a period of five years from purchase date, against defective material and workmanship. All other Crusher components are warranted for a period of one year from the proof of purchase date.

This warranty does not apply to equipment damaged from accident, abuse, overload, misuse, negligence, improper installation, abrasive or corrosive materials, or shipping damage.

In the event of product failure, contact Herkules customer service (800-444-4351 extension 203) to address the issue. If the issue cannot be resolved by phone, the date and proof of purchase are required to confirm warranty coverage. If  the defective item must be returned, a Returned Goods Authorization (RGA) will be issued by Herkules. An RGA and written Herkules approval must be obtained before any goods can be shipped, freight prepaid, to the Herkules manufacturing plant for repair or replacement. The item must be returned to the plant if repairs are required; Herkules will not perform repairs in the field, regardless of the application. We reserve the right to determine whether failure is due to defective material, normal wear, and/or other causes.

There are no warranties which extend beyond the description on the face hereof. Herkules disclaims any warranty of merchantability or fitness for a particular purpose in connection with the Buyer’s purchase of any Product under this agreement. Damages are limited to the sales price of the Herkules system.

The terms and conditions herein represent the entire agreement between Herkules and the Buyer. Any prior / future representations do not apply.

If you would like to submit your purchase information for Herkules warranty coverage, visit here.