Warranty Information

 

At Herkules we take great pride in the construction of our American-made products, and we stand behind their reliability. Our limited liability warranty coverage includes:

Paint Gun Washers: We warrant all Paint Gun Washers for a period of 12 months. Paint Gun Washer pumps have a separate warranty; the 338 pump, used in most Herkules washers, is protected for a period of 3 years (36 months) from the date of purchase. All other pumps, including rinse pumps, are warranted for 12 months. The 318 pump, used in models that do not use the 338, has a 12 month warranty from date of purchase.

Carts & Stands:  This equipment is warranted for 12 months from the date of purchase against defective workmanships and materials.

Crushers:  A limited liability warranty applies to Herkules Crushers. The pneumatic bellows are warranted for a period of 5 years, and all other Crusher components are warranted for a period of 1 year from the proof of purchase date.

This warranty does not apply to equipment damaged from accident, abuse, overload, misuse, negligence, improper installation, abrasive or corrosive materials, or shipping damage.

In the event of product failure, the defective item must be returned, freight prepaid, to the Herkules manufacturing plant for repair or replacement. If repairs are required Herkules will not be liable for these repairs to take place in the field regardless of the application. Proof of purchase and date of purchase must be confirmed. An RGA* (Returned Goods Authorization) and written approval from Herkules must be obtained before any goods can be shipped to Herkules. We reserve the right to determine whether failure is due to defective material, normal wear, and /or other causes.

There are no warranties which extend beyond the description on the face hereof. Herkules disclaims any warranty of merchantability or fitness for a particular purpose in connection with the Buyer’s purchase of any Product under this agreement. Damages are limited to the sales price of the Herkules system.

The terms and conditions herein represent the entire agreement between Herkules and the Buyer. Any prior / future representations do not apply.

*To obtain a RGA, please contact Herkules Customer Service at 1-800-444-4351 extension 203, and have the item model and serial numbers, and invoice number if applicable.

If you would like to submit your purchase information for Herkules warranty coverage, visit here.